Frequently Asked Questions
Keep them away from chlorine, bleach, velcro, and abrasive materials! Store your Pretties in their custom carrying case for maximum protection.
They are! Our hair ties are manufactured using 100% natural materials.
We combine sustainability, inclusivity, and sensory design to create everyday essentials that feel luxurious yet mindful. Every product is made ethically using biodegradable materials and infused with pure essential oils for a calming, lasting experience.
Yes. Our materials are biodegradable and responsibly sourced. We partner with zero-waste mills and use renewable energy during production. Our packaging is reusable and recyclable, helping reduce environmental impact at every step.
Our designs are made for everyone—regardless of gender, hair type, or lifestyle. Inclusivity is part of our foundation, ensuring every individual finds comfort, beauty, and serenity in what we create.
No. All scents come from 100% natural essential oils extracted from real plants. We avoid artificial additives, ensuring a pure and gentle aromatic experience that’s safe for both you and the planet.
It depends. Every time a hair tie stretches, the capsules burst, so if you wear it constantly and take care of it, the scent should last for 3 months. However, they have been known for only one year, releasing subtle bursts of scent through microencapsulation whenever they’re stretched or touched.
We ship most orders within 2–7 business days. Some limited products may take up to 10 business days. Once shipped, you’ll receive a confirmation email with tracking details.
We offer a 14-day return window from the date of delivery. Items must be unused and in original packaging. To initiate a return, contact our support team for a quick and easy process.
Each piece is handcrafted by women-led, family-owned teams who prioritize sustainability and ethical labor practices. We use renewable materials and energy to ensure beauty never comes at the planet’s expense.
Yes! Our cosmetic cases and packaging are designed to be reused or repurposed. We encourage creativity—use them for travel, storage, or as keepsake holders.
We continuously reinvest in sustainable innovation, ethical partnerships, and community initiatives that empower women globally. Sustainability isn’t a phase—it’s our foundation.
Our products are thoughtfully crafted using premium ingredients sourced globally. Each item is manufactured with strict quality standards to ensure you receive only the purest, most effective essential oil products.
Absolutely! We're constantly exploring new essential oil blends and innovative wellness products. Sign up for our newsletter to be the first to know about new scent releases and product launches.
